Legal

Privacy Policy

We care about your privacy. This policy explains what data we collect, how we use it, and the choices you have.

1. Information We Collect

We collect information you provide directly to us, such as:

  • Account details — name, email address, phone number.
  • Delivery addresses and order history.
  • Payment information (processed securely via third-party gateways).
  • Device and usage data to improve our services.

2. How We Use Your Information

  • To process and deliver your orders.
  • To personalise your experience and recommend restaurants.
  • To send order updates, offers, and service notifications.
  • To improve platform safety and fraud prevention.

3. Sharing Your Information

We do not sell your personal data. We share it only with restaurant partners and delivery agents to fulfil your orders, and with service providers who operate under strict data agreements.

4. Cookies

We use cookies to remember your preferences, keep you logged in, and understand how you use our platform. You can manage cookie settings in your browser at any time.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account by contacting privacy@zomato.com.

6. Your Rights

  • Right to access and download your data.
  • Right to correct inaccurate information.
  • Right to request deletion of your account.
  • Right to opt out of marketing communications.

7. Contact

For privacy-related queries, email us at privacy@zomato.com.

Effective date: 1 January 2025 · Last updated: April 2026